Solutions

Hosted Voice

Make real time changes in a flash. Want to create a new extension, add some new hold music or get a list of calls made by you or your employees? No problem at all, just log in from anywhere and you are ready to rule your telecom world!

Manage your PBX in the cloudManage your PBX in the cloud

You access your bank account, your email and your pictures in the cloud - isn't it about time to make the phone switch? For the same reason you love everything else in the cloud, you will love the ease of accessing your phone system.

By hosting our phone servers in the cloud, Audian is able to provide enterprise-grade security, efficiency and speed without expensive hardware at your location.

This is especially convenient if you have more than one location because you can maintain your system from anywhere with one convenient dashboard. For example, if you have two locations, a traditional phone system requires two servers and two phone contracts (one per branch), with Audian you only need one system for all your offices.

SIP Trunking

Same service, better price. By delivering phone service over your existing internet, you'll save money while upgrading the methods in which voice traffic is delivered. U.S. and Canadian long distance are included with our service, so you won't have to worry about unpredictable phone bills. We can also instantly point any number to your phone system, not just local numbers - out of state too!

What are SIP Trunks and PRI?What are SIP Trunks and PRI?

"Session Initiation Protocol" otherwise known as SIP, is the technology used for establishing a voice communication session to the Internet. In a nutshell it is how your on premise phone system makes calls.

PRI is simply a method of "plugging" your phone system in. Many newer systems support direct SIP connections, but almost all older ones have a PRI that lets us hook you up to our system.

Supported (and tested) Phone Systems

We support many PBXs via their SIP Modules, and provide PRIs to older PBXs using ATAs such as an Adtran or Cisco SPA8000. If you have multiple PBXs you can manage your individual PBXs through our portal.

Audian Features

With hundreds of features and more added all the time, Audian can accommodate nearly any business need. Use the tool below to learn about them and sort by your preference.

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Industries

From manufacturing to high tech and healthcare, learn about the industry-specific benefits of Audian's suite of integrated services so we can help you grow your business.

Communications has always been a critical operational component for firms in the legal sector. In an industry where clients depend on you to provide them with factual information at once, legal firms are constantly challenged to be precise, efficient and responsive.


As such, telephone systems used in this sector must be able to meet the flexible demands of legal professionals who need to communicate with clients, colleagues and counterparts from various locations and over different channels effectively and efficiently.


A VoIP solution is the ideal communications option for law firms the world over. With its ease of setup and inherent flexibility, which enables users the freedom to configure their service options whichever way they prefer, legal practitioners can leverage the seamless mobile capabilities of our VoIP solutions to communicate with clients from all over the globe.

Firms in the transportation and logistics industry have unique requirements when it comes to communications solutions. With drivers constantly on the move, going through areas with low or zero reception, your firm needs a flexible, reliable and efficient communications solution that keeps your drivers and office staff connected no matter what.


VoIP is the unified communication solution with the ability to improve the productivity of your workforce through reliable connectivity with clients and drivers on the go. Leveraging the benefits of VoIP solutions to streamline operations and enhance customer operations will enable your transportation company to stand out from the competition.

For businesses in the manufacturing sector to operate efficiently, there is a need for reliable communications within their various departments, ranging from administrative personnel and sales to finance, accounting and warehouse operations.


However, the cost of traditional communications solutions can quickly add up, resulting in higher overhead costs and lower revenue. VoIP offers manufacturing firms the flexibility, scalability and competitive pricing needed to maintain seamless, reliable and cost-effective communications for all operational touchpoints, from clients to management, production workers, and warehouse staff.


With VoIP solutions, manufacturing firms can reduce their overall operating expenses by cutting their phone bills in half.

To keep up with the ever-evolving nature of their operations, organizations in the outsourcing industry require an integrated voice and data communications solutions with the ability to rapidly add users, services and connect to various sites in the face of changing project requirements, operating protocols and new office configurations.


Deploying VoIP solutions within outsourcing organizations will enable employees to benefit from features such as advanced call management, file sharing, video conferencing and instant messaging. The added ability to integrate with a range of applications such as CRM tools improves the productivity of teams, whether onsite or offsite, enabling them to stay connected and collaborate even better.

Debt collection is challenging and stressful. Tracking down debtors and arranging favorable payment terms and condition is a hassle. Adopting a VoIP solution enables collection agents to instantly reach out to debtors no matter their location.


Combined with a slew of features and the ability to perform multiple functions from a single device, VoIP is the cost-effective method for delivering mobility to the collections industry. The flexibility, scalability and cost-effectiveness that VoIP brings to the table are beneficial to collection agencies that need to minimize expenditure while ensuring seamless communication between management and agents (whether on-site or off-site) and improved levels of service delivery to clients.

To remain relevant in today's fiercely competitive marketplace while increasing the quality of service delivery to customers, small businesses require a flexible, reliable and cost-effective communications solution.


With the use of VoIP technology for communications needs, small businesses can reduce local call costs by as much as 40 percent or more, and international calls by a whopping 90%. VoIP also helps companies to reduce production and initial startup costs, decreasing overhead and improving revenue levels.


With VoIP solutions, the ability to reliably and instantly connect with customers no matter their location will improve satisfaction levels, resulting in customer loyalty and increased revenues.

Effective communication is the key to the success of local, state and federal governmental institutions. Since operational efficiency is critical to fulfilling the needs of taxpayers, downtime of communications solutions is not an option.


Leveraging VoIP enables government institutions at all levels to seamlessly communicate with citizens, ensuring efficient handling of inquiries, complaints, requests and suggestions. VoIP also ensures maximum service continuity, ideal for replacing or complementing traditional telecom services and equipment.


With enhanced connectivity at competitive prices, VoIP is the go-to communication solution for government institutions that want to reduce the total cost of communications while improving operational performance and efficiency.

Universities, colleges, public and private elementary schools, as well as other educational institutions, use VoIP solutions to provide innovative services to students, integrate new technology and lower overall communications costs.


With a myriad of departments, faculties and a huge number of educational and supporting staff within educational institutions, the cost of using telecom service providers can quickly add up, requiring huge budgetary allocations to offset.


The reliability, inherent flexibility and cost-effective nature of VoIP enable educational institutions to stay connected no matter the situation and focus on their primary objective - taking care of the educational needs of their students.

A lot of technological advances are being made in the healthcare industry, forcing medical professionals to comply with federal electronic regulations and increasingly complex communications requirements.


The reliability of voice, data and video services is critical to the successful execution of healthcare functions, such as mobility for healthcare staff, telehealth and compliance with HIPAA regulations. However, traditional telecom solutions are expensive and take a huge chunk out of shrinking healthcare budgets.


As such, deploying VoIP is not just a cost-effective option; it has become a necessity that enables healthcare organizations to focus on what's most important - healthier, happier patients.

With the advent of the Fourth Industrial Revolution and the increasing digitization sweeping across every industry, tech and software development firms are under more pressure to execute clients' projects much faster and increase value delivery with each project.


Firms in the tech industry require a holistic, fully integrated communications solution that can improve operating performance, ensure instant connectivity with clients and teams no matter where they are and reduce costs for improved bottom lines.


VoIP incorporates all these requirements and more into an easy-to-use solution that is perfectly suited to IT environments, where the main connectivity is via Wi-Fi.

Retail operations are characterized by functions that focus on bringing in new customers, cultivating existing ones, dealing with contractors and suppliers and handling customer inquiries and complaints, among others.


For retail chain outlets, the pressure is even more since management needs to handle the logistical nightmare that comes from juggling the needs and problems of a chain of outlets at disparate locations.


As such, staying connected with employees at these locations is a top priority. VoIP is the go-to communications solutions for businesses in the retail industry. With integrated voice, video and data services, management can easily manage their business operations and oversee each chain in their network from a central location.

For firms, agents and independent brokers in the insurance sector, staying connected is a necessity. Since emergencies can occur at any moment, it is vital to be ready for any eventuality. Deploying VoIP solutions enable insurance firms to instantly communicate with their employees and agents in the field and also ensures that agents never miss a call, especially in times of emergencies.


Furthermore, the costs of sourcing new clients via cold calling can quickly add up, resulting in huge phone bills. With VoIP solutions, insurance firms can reduce local call costs by 40 percent or more and international calls by a whopping 90 percent.

Communications has always been a critical operational component for firms in the legal sector. In an industry where clients depend on you to provide them with factual information at once, legal firms are constantly challenged to be precise, efficient and responsive.


As such, telephone systems used in this sector must be able to meet the flexible demands of legal professionals who need to communicate with clients, colleagues and counterparts from various locations and over different channels effectively and efficiently.


A VoIP solution is the ideal communications option for law firms the world over. With its ease of setup and inherent flexibility, which enables users the freedom to configure their service options whichever way they prefer, legal practitioners can leverage the seamless mobile capabilities of our VoIP solutions to communicate with clients from all over the globe.

Firms in the transportation and logistics industry have unique requirements when it comes to communications solutions. With drivers constantly on the move, going through areas with low or zero reception, your firm needs a flexible, reliable and efficient communications solution that keeps your drivers and office staff connected no matter what.


VoIP is the unified communication solution with the ability to improve the productivity of your workforce through reliable connectivity with clients and drivers on the go. Leveraging the benefits of VoIP solutions to streamline operations and enhance customer operations will enable your transportation company to stand out from the competition.

For businesses in the manufacturing sector to operate efficiently, there is a need for reliable communications within their various departments, ranging from administrative personnel and sales to finance, accounting and warehouse operations.


However, the cost of traditional communications solutions can quickly add up, resulting in higher overhead costs and lower revenue. VoIP offers manufacturing firms the flexibility, scalability and competitive pricing needed to maintain seamless, reliable and cost-effective communications for all operational touchpoints, from clients to management, production workers, and warehouse staff.


With VoIP solutions, manufacturing firms can reduce their overall operating expenses by cutting their phone bills in half.

To keep up with the ever-evolving nature of their operations, organizations in the outsourcing industry require an integrated voice and data communications solutions with the ability to rapidly add users, services and connect to various sites in the face of changing project requirements, operating protocols and new office configurations.


Deploying VoIP solutions within outsourcing organizations will enable employees to benefit from features such as advanced call management, file sharing, video conferencing and instant messaging. The added ability to integrate with a range of applications such as CRM tools improves the productivity of teams, whether onsite or offsite, enabling them to stay connected and collaborate even better.

Debt collection is challenging and stressful. Tracking down debtors and arranging favorable payment terms and condition is a hassle. Adopting a VoIP solution enables collection agents to instantly reach out to debtors no matter their location.


Combined with a slew of features and the ability to perform multiple functions from a single device, VoIP is the cost-effective method for delivering mobility to the collections industry. The flexibility, scalability and cost-effectiveness that VoIP brings to the table are beneficial to collection agencies that need to minimize expenditure while ensuring seamless communication between management and agents (whether on-site or off-site) and improved levels of service delivery to clients.

To remain relevant in today's fiercely competitive marketplace while increasing the quality of service delivery to customers, small businesses require a flexible, reliable and cost-effective communications solution.


With the use of VoIP technology for communications needs, small businesses can reduce local call costs by as much as 40 percent or more, and international calls by a whopping 90%. VoIP also helps companies to reduce production and initial startup costs, decreasing overhead and improving revenue levels.


With VoIP solutions, the ability to reliably and instantly connect with customers no matter their location will improve satisfaction levels, resulting in customer loyalty and increased revenues.

Effective communication is the key to the success of local, state and federal governmental institutions. Since operational efficiency is critical to fulfilling the needs of taxpayers, downtime of communications solutions is not an option.


Leveraging VoIP enables government institutions at all levels to seamlessly communicate with citizens, ensuring efficient handling of inquiries, complaints, requests and suggestions. VoIP also ensures maximum service continuity, ideal for replacing or complementing traditional telecom services and equipment.


With enhanced connectivity at competitive prices, VoIP is the go-to communication solution for government institutions that want to reduce the total cost of communications while improving operational performance and efficiency.

Universities, colleges, public and private elementary schools, as well as other educational institutions, use VoIP solutions to provide innovative services to students, integrate new technology and lower overall communications costs.


With a myriad of departments, faculties and a huge number of educational and supporting staff within educational institutions, the cost of using telecom service providers can quickly add up, requiring huge budgetary allocations to offset.


The reliability, inherent flexibility and cost-effective nature of VoIP enable educational institutions to stay connected no matter the situation and focus on their primary objective - taking care of the educational needs of their students.

A lot of technological advances are being made in the healthcare industry, forcing medical professionals to comply with federal electronic regulations and increasingly complex communications requirements.


The reliability of voice, data and video services is critical to the successful execution of healthcare functions, such as mobility for healthcare staff, telehealth and compliance with HIPAA regulations. However, traditional telecom solutions are expensive and take a huge chunk out of shrinking healthcare budgets.


As such, deploying VoIP is not just a cost-effective option; it has become a necessity that enables healthcare organizations to focus on what's most important - healthier, happier patients.

With the advent of the Fourth Industrial Revolution and the increasing digitization sweeping across every industry, tech and software development firms are under more pressure to execute clients' projects much faster and increase value delivery with each project.


Firms in the tech industry require a holistic, fully integrated communications solution that can improve operating performance, ensure instant connectivity with clients and teams no matter where they are and reduce costs for improved bottom lines.


VoIP incorporates all these requirements and more into an easy-to-use solution that is perfectly suited to IT environments, where the main connectivity is via Wi-Fi.

Retail operations are characterized by functions that focus on bringing in new customers, cultivating existing ones, dealing with contractors and suppliers and handling customer inquiries and complaints, among others.


For retail chain outlets, the pressure is even more since management needs to handle the logistical nightmare that comes from juggling the needs and problems of a chain of outlets at disparate locations.


As such, staying connected with employees at these locations is a top priority. VoIP is the go-to communications solutions for businesses in the retail industry. With integrated voice, video and data services, management can easily manage their business operations and oversee each chain in their network from a central location.

For firms, agents and independent brokers in the insurance sector, staying connected is a necessity. Since emergencies can occur at any moment, it is vital to be ready for any eventuality. Deploying VoIP solutions enable insurance firms to instantly communicate with their employees and agents in the field and also ensures that agents never miss a call, especially in times of emergencies.


Furthermore, the costs of sourcing new clients via cold calling can quickly add up, resulting in huge phone bills. With VoIP solutions, insurance firms can reduce local call costs by 40 percent or more and international calls by a whopping 90 percent.

Customer Success Stories

Audian is somewhere between excellent and awesome, even heroic at times. And we have had some pretty sticky issues we have thrown their way.

Bob Stahr, SunriseID

Information Technology Director
`

Audian has been excellent in providing a great experience to our customers.

Tony Cheng, Netstar

CEO

Your portal made it quick and easy to spin up a new trunk...before I could get the other vendors support team on the phone.

Joel Turner, Pine Enviromental Services LLC

Information Technology Manager

They understand our technology and business model. I sleep well knowing they have my back.

Aaron Kirby, Division Manager, Business Extension Services

Division Manager

Audian Pricing

Our pricing is as simple as it gets, and if you are looking for a more custom solution, our sales specialists are a call or chat away.

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Term


Core Products

Seats or Trunks:
Common Area Seats:
Fax Lines:
DIDs:
Toll Free DIDs:

Extra Services

Call Recording Users:
Virtual Extensions:
Premium Softphones:

Install Type


Monthly
Core Audian Products No Term 1 Year 2 Year 3 Year
Seats $33 $30 $28 $25
Common Area Seats* $13 $12 $11 $10
Fax or vFax Line $33 $30 $28 $25
SIP Trunk $33 $30 $28 $25
DIDs $4 $3 $2 $1
Toll Free DIDs** $13 $12 $11 $10

*For seats without a dedicated user, limited to 100 minutes per month. **Includes 325 minutes, then 0.0325/min.

Extras
Add on Services Monthly
Call Recording (Per Seat) $5
Enterprise Conferencing $15
Virtual Extensions $5
Basic Softphone Free
Premium Softphone (Per Seat) $5
One Time
One Time Fees
Porting Fee Free
Basic Install $100
White Glove Install $300
Rush Install $500

All pricing subject to sales and all telephony related taxes.

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